Mercedes-Benz Of Sugar Land

"Keep it up!"

Great job. I've always had a good experience with service department for the two years that I've had my car. Keep up the good work!

Kenneth M.,

"Thank you."

Thanks for a very professional and responsive way of treating customers.

Miguel C.,

"Only at Mercedes-Benz of Sugar Land"

Love those folks at MB Sugar Land - I refuse to go anywhere else!

R. Parker,

"Thanks guys!"

My salesman was most excellent and really did a great job in taking his time and making sure I had all the information I needed to make my first Mercedes
a very special event. I am just so impressed by the whole dealership it's had to express in words.
Thanks guys!

Thomas V.,

"Talk about excellent service!"

I would like to thank you and your staff for all of your efforts to please your lifetime customers. My service advisor was very professional and polite. She went out her way to make sure my vehicle was serviced properly. Talk about excellent service. I was not only impressed by how fast they fixed my car but the total service experience that I received at MB Sugarland. I highly recommend this location.

Jacque W.,

"The entire MB Sugar Land team."

The entire team at MB Sugar Land did an outstanding job. Keep up the excellent work and customer service.

Richard F.,

"Above and beyond."

My sales consultant went above and beyond to make my deal happen. She never gave up on my deal. I was able to purchase the car I wanted for a price and terms that worked for my circumstances. The manager of the dealership also made a contribution. He stepped in at the end and was able to work his magic to make the deal come together. I'm a prior MB owner and I was happy to buy another Benz and not have to settle for a Lexus.  It was nice to be treated first class and to trust my salesperson and the dealership not to stick it to me this time around.

Juanita K.,

"Face-to-face interaction."

Most salesmen would have walked away but my sales associate was so helpful in getting me this car. I have had experiences with other salesmen at other MBZ dealers in looking for a CL500. They were rude, cold and impatient. I received better treatment from your dealership on the phone and internet than face to face interaction with local MBZ dealerships.  I thank you and will recommend your dealership to my clients. I know MBZ of Sugar Land is 1500+ miles away but it felt like you were in the neighborhood.

Anthony S.,

"Absolutely delightful."

Before I came to SLMB, I visited the SW Houston MB dealership. Really did not like the sales representative.  Coming to SLMB was like going from the Dark Side to Light.  Your Sales Associate AND Finance Representative are absolutely delightful to work with.

Donald M.,

"The best experience."

I've purchased cars in the Houston area from Jaguar, Porsche, etc and my experience at Mercedes Benz of Sugar Land was by far the best experience I've had in purchasing a luxury car. I will definitely refer my friends and business associates.

Michael S.,

"First class operation."

This was one of the best new car experiences I have had... Everything went perfectly... My salesperson was great, really took time with me showing me functions on my new ML350 and programmed functionality for me ... this is true customer service and something I truly value. Representatives in Finance were exceptional as well.. Ya'll truly have a first class operation.

Randee R.,

"Thank you to the Service Department"

I would like to let the dealership know I was extremely pleased with the help from the service department. They took the time to explain to me about the options and new gadgets in my vehicle. Even though I was at the dealership for a while, I didn't mind as they were very patient with me.  Thank you for making this experience great!!

Jacqueline J.,

"I will always bring my vehicle to Mercedes-Benz of Sugar Land."

The recent service I received was outstanding! I was very happy with the effort made to repair my vehicle. I was very satisfied with the treatment and service I received while at your location.  I will always bring my vehicle to this location for service, and the guys in the shop provide outstanding service.

Melvin T.,

"A smooth transaction."

This was the smoothest transaction we had ever experienced.  Great personal service.

Stephanie W.,

"The service and staff were excellent."

Your dealership is excellent in all respects. My salesman provided excellent service, as did the financing center representative. I particularly remain impressed with the pace at which the whole process was completed. Since my purchase, I have ordered several accessories for my car, and the service there also has been excellent. Thanks.

Mo T.,

"A customer for life."

I want to personally thank your Dealership for taking the time and extra effort in assisting me with our 2 purchases of the 2010 E550's  ....I truly believe your GSM and salesperson went way above and beyond my expectations in customer service and satisfaction...Thank you for being so understanding and professional.. !!!  I and my family will always purchase from MB Sugar Land...a customer for life.

Jeff S.,

"Thank you for making me feel special."

I would like to comment on the professionalism of the staff. As a customer, you treated me very well. You would think I drove an S550 or something based on the good treatment I receive when I'm there. That's my way of saying you make the little guy feel special also and I appreciate that.

Carl S.,

"A fantastic experience!"

I wanted to thank MB of Sugar Land for making this such a fantastic experience. We were in and out with our brand new car within a couple of hours. I've never made such a large purchase so quickly. Our sales guy was awesome!!! He worked with us to make this such a great experience!

Jeannie G.,

"A true professional."

My service provider is a true professional. I am very satisfied with her performance in handling the servicing of our vehicles.

Terrell R.,

"They really care."

There are numerous places in the Houston area where you can buy a car, but not that many that have the professional staff that seem to really care about the customer. My experience at Mercedes Benz of Sugar Land has been exceptional. Every person that I've worked with there has been truly amazing. These types of employees are what make a successful company. Because of this type of customer service, I will purchase my future cars from Mercedes Benz of Sugar Land.

Todd S.,

"I love my car!"

I have never been more pleased with how I was treated when buying a car, nor have I ever been more pleased with a car.

 

Patricia A.,

"Thank you."

Thanks for outstanding customer service.

Renate W.,

"Renewing my faith in car sales."

The Sugar Land sales professional was just excellent and all the staff was great.  Thanks for renewing my faith in car sales personnel.

 

Violet C.,

"Above and beyond."

My Service Advisor ALWAYS goes above & beyond to make sure we are informed of our vehicle(s) status.

Ronald B.,

"3 words."

Truly exceptional service.

 

Thomas B.,

"A pleasurable sales experience."

The salesman was excellent to work with and made the experience very pleasurable. I also appreciated the Sugar Land dealership having a kid's play area for my 3 and 5 year olds. The car was delivered on time and has been a pleasure to drive. Thank you very much - I will be recommending the Sugar Land dealership to my friends and family.

 

Susan D.,

"Perfect! Great!"

Perfect service, thank you.  I will come back again!  Great!

Na. S,