The
Mercedes-Benz three-pointed star trademark symbolizes many
things: uncompromising safety, a tradition of excellence and a
commitment to quality.
A
Certified Pre-Owned Mercedes-Benz is so much more than a "used" car. It
is a pre-owned vehicle built by a company famous for its engineering
triumphs, its racing heritage, and its commitment to luxury, quality,
reliability and safety.
To
qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet
stringent criteria and pass a rigorous 130+ point inspection.
Mercedes-Benz
Certified Pre-Owned Warranties were designed to give you all the peace
of mind you'd expect from a Mercedes-Benz. Explore below to find out
how the Certified Pre-Owned Limited Warranty and the Certified
Pre-Owned Extended Limited Warranty can give you and your Certified
Pre-Owned Mercedes-Benz a whole new level of protection.
Your
Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage
begins the moment the vehicle's new-car warranty and subsequent
Certified Pre-Owned Limited Warranty coverage ends, with no time
overlap among the three warranties.
Rest
assured: The Mercedes-Benz Certified Pre-Owned Extended Limited
Warranty is honored at any of the more than 300 authorized
Mercedes-Benz Dealers nationwide. And warranty work will be done using
genuine Mercedes-Benz Parts.
Absolutely not.
Unlike many other pre-owned warranty programs, the Mercedes-Benz
Certified Pre-Owned Extended Limited Warranty contract will never ask
you to pay any additional fees for warranty-covered service, parts or
labor.
If
you sell your Certified Pre-Owned Mercedes-Benz to a private party, its
new owner can continue the Extended Limited Warranty coverage.
Your Mercedes Benz Representative is trained to answer any Pre-Owned
Mercedes-Benz
questions, including those about the Extended Limited Warranty program.
And as a Mercedes-Benz customer, you're never further than a free phone
call away from our Customer Assistance Center (1-800-FOR-MERCEDES),
with representatives standing by to respond to all types of
Mercedes-related warranty questions, 24 hours a day, 365 days a year.
When you're thinking
about buying or leasing a Pre-Owned vehicle, it's always a good idea to
consult the experts. For answers about buying a Mercedes-Benz Certified
Pre-Owned vehicle, consult the experts at your Mercedes-Benz Certified
Pre-Owned Authorized Dealership.
Our
Mercedes-Benz Representatives know everything about the Mercedes-Benz
Certified Pre-Owned program, including certification standards,
purchase and leasing options and coverage plans. Their goal is to help
you make an informed decision about buying or leasing a Mercedes-Benz
Certified Pre-Owned vehicle.
Mercedes-Benz Certified Pre-Owned Staff
Key members of a
Mercedes-Benz Dealer's Certified Pre-Owned staff are required to attend
certification training and demonstrate detailed knowledge and
understanding of the program.
Delivery Standards
The
Mercedes-Benz Certified Pre-Owned Representative provides a "Proof of
Vehicle Soundness" portfolio with each Mercedes-Benz Certified
Pre-Owned vehicle, which includes an Inspection and Certification Report, Mercedes-Benz Certified Pre-Owned Warranty booklet and Mercedes-Benz Certified Pre-Owned Checklist.
Financing Know-how
Ask your
Mercedes-Benz Certified Pre-Owned Representative about The First Class
Lease? and First Class Financing? from Mercedes-Benz Credit
Corporation. These consumer-friendly financial products offer maximum
flexibility, are easy to understand and are designed to meet your
specific needs.
Inventory Standards
Your Mercedes-Benz
Certified Pre-Owned Representative keeps a reasonable selection of
Mercedes-Benz Certified Pre-Owned vehicles on hand for you to take a
look at and test drive.
When you buy a
Mercedes-Benz Certified Pre-Owned vehicle, you receive much more than a
fine automobile. You also reap the benefits of nationwide customer
service and technical support that every Mercedes-Benz owner enjoys.
With
1-800-FOR-MERCEDES (1-800-367-6372) you are only a phone call away from
24-hour Roadside Assistance, Sign and Drive services (a free
jump-start, flat-tire change with your existing spare, or some fuel for
an empty tank), Trip Interruption and trip routing, product and
technical information or anything else related to your Mercedes-Benz.
Mercedes-Benz Certified Pre-Owned Exchange Privilege
Every
Mercedes-Benz Certified Pre-Owned vehicle is sold with a 7-day/500-mile
Exchange Privilege*. If you are not satisfied, return within 7-days/500
miles (which ever comes first), and the Authorized Mercedes-Benz Dealer
will exchange it with another Certified Pre-Owned vehicle of equal or
greater value (if the buyer wishes to pay the difference).
* Contact Mercedes-Benz of Sugar Land for details
Trip Interruption
Part
of Mercedes-Benz Roadside Assistance, the Trip Interruption program
reimburses** you for expenses up to $300 per day for up to three days
in the event of a warranty-covered breakdown occurring more than 100
miles from home and causing an unexpected stay overnight.
**Reimbursement
for actual documented meal, lodging and substitute transportation
expenses incurred while your Mercedes is repaired at an authorized
Mercedes-Benz Dealership.
Mercedes-Benz Dealer Support
Your
Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300
authorized Mercedes-Benz Dealers nationwide, all of whom honor the
standard Mercedes-Benz Certified Pre-Owned Limited Warranty and
Extended Limited Warranties.
1-800-FOR-MERCEDES